Discrimination in the hiring process has been a contentious area of both labour and employment law and human rights law. It becomes even more difficult when certain employers are regulated by statute and are required by law to look for and consider qualifications in applicants. The Supreme Court in Montréal (City) v. Quebec (Commission des droits de la personne et des droits de la jeunesse) (“Montreal”) has addressed this very issue and has attempted to clarify the interaction of s.18.2 of the Quebec Charter of human rights and freedoms (“Charter“) and whether an employer can consider the absence of a criminal past as a bona fide occupational requirement.
In Montreal, S.N. applied for a job as a police officer with the Service de police de la Communauté urbaine de Montréal (”SPCUM”). She was rejected at the initial stage of the selection process because she did not have the qualification of having “good moral character” required under the Police Act and its by-laws. In 1991 at the age of 21, S.N. had pleaded guilty to a shoplifting theft charge and received a conditional discharge, which the employer used to determine her lack of “good moral character”. S.N. challenged this decision on the grounds that she had been pardoned for the offence, as per the Criminal Records Act (“CRA”) which grants an automatic pardon after three years for a conditional discharge, but the SPCUM stood by its position. S.N. then launched a human rights complaint, alleging that the SPCUM had violated s.18.2 of the Quebec Charter which prohibited the refusal to hire “owing to the mere fact” an individual had been convicted of a criminal offence “if the person has obtained a pardon for the offence.”
Among its arguments, the SPCUM took the position that S.N. had not been rejected based on her criminal record, but due to the “good moral character” criterion. It further submitted that its actions were justified under s.20 of the Charter which provides that exclusions or distinctions based on aptitudes and qualifications required for an employment are non-discriminatory.
The issue progressed and reached the Supreme Court, with all lower courts and tribunals finding in favor of S.N.
The majority decision of the Supreme Court, written by Justice Deschamps, dismissed the appeal. In doing so, it applied its reasoning from Therrien (Re) which held that s. 18.2 is engaged when 4 criteria are met:
- A dismissal, a refusal to hire or any kind of penalty,
- decided on in relation to the person’s employment,
- owing to the mere fact that the person was convicted of a penal or criminal offence, and
- either the offence must be in no way connected with the employment or the person must have obtained a pardon for the offence.
Looking particularly to the third and fourth factors, the Supreme Court found that the pardon under the CRA creates a presumption that the person has recovered his or her moral integrity. The Supreme Court also noted that having a “good moral character” was a required qualification for being a police offer, but it highlighted that as per the statutory provisions dealing with hiring, criminal record and “good moral character” were two separate criteria to be considered. As such, Justice Deschamps held that the SPCUM was entitled to consider the facts surrounding and giving rise to the finding of guilt but that it must also consider the pardon in determining moral character. A decision about moral character could not be based just on the mere fact of a finding of guilt, but could be countered by adducing additional evidence which, when considered in light of the circumstnaces in which the person committed the crime, supported the conclusion that the person is unfit for the job. These points were explained at paragraph 26, 27, and 28:
An employer is therefore entitled to consider the facts that resulted in a finding of guilt in assessing whether a candidate has the qualifications required for a job. Those facts are inevitably part of the candidate’s past. However, the employer must also consider the fact that the person has been pardoned.
The Court also noted that the positive effect of a pardon as it reflects on a person’s character may be countered by adducing evidence of delinquent behaviour or of facts indicating a lack of probity, although this evidence cannot be limited solely to the finding of guilt. The employer must show that the decision was not based on the mere fact of the finding of guilt. Justice Deschamps concluded that the decision was made soley on the conviction and not the facts surrounding it and the employer was not entitled to rely on it.
One issue I find with the majority decision is that it creates a certain degree of confusion as to what can and should be considered in rejecting an application for lack of “good moral character”. Although it permits the employer to consider the facts and circumstances in which a person committed a pardoned crime, an employer cannot rely on the mere finding of guilt itself. The tension here is that the facts leading up to the conviction are essentially what results in the eventual finding of guilt. For example, the fact that a person shoplifted is inseparable from the stigma of dishonesty and dubiousness of the act. As such, although the majority reasons on its face seem to suggest that so long as the decision is not made solely on the conviction you can rely on the dishonesty surrounding it, it is difficult to see how all conclusions drawn around it are not inexorably linked to the conviction itself and would contravene s.18.2.
It’s even harder to try and pin down the line between discrimination and bona fide occupational requirements Justice Deschamps was trying to draw. Because Justice Deschamps held that s.18.2 is a self-contained provision, she noted that s.20 of the Charter which essentially provides a bona fide occupational requirement does not apply. The issue with this conclusion is that SPCUM would never be able to argue that “good moral character” includes the bona fide occupational requirement that the candidate have never committed a criminal offence. Although this is less of a concern for candidates with minor offences like S.N., it raises questions about individuals who receive pardons for much more serious offences, particularly where those pardons were automatic by operation of statute. Such a dilemma could be better evaluated under a case-by-case basis of accommodation under s.20 rather than the all-or-nothing approach suggested by the majority reasons. This was explicitly addressed in the dissent by Justice Charron who would have applied the Meiorin test for bona fide occupational requirements and have found the SPCUM’s decision was reasonable under that test.
It is unclear the significance this decision will have on hiring, particularly outside of Quebec and outside of the stautory requirement of “good moral character”. In Quebec, the analysis of Justice Deschamps clearly indicates that if any employer wants to use a criminal conviction to refuse to hire because of a lack of moral character, it will require something more for it to be justified than just the pardoned criminal conviction. It may also stand for the principle that the bona fide occupational requirement will never be accessible to Quebec employers in cases of a pardoned offence under s.18.2, leading to difficulties with anyone who wishes to refuse to hire because of a past conviction for a serious offence which has received a pardon, particuarlly automatic administrative pardons. Likely, in other jurisdictions, the proper test will be continue to be Meiorin since no other province has a self-contained provision like 18.2.